Scheduling, intake, benefits verification, and proactive patient outreach.
Hospitals & Health SystemsWellSpan Health used 'Ana', a multilingual AI care agent from Hippocratic AI, to phone 1,878 patients due for colorectal cancer screening in September 2024.
Hospitals & Health SystemsTidalHealth's orthopedic practice uses an Assort Health voice agent to answer every inbound call and schedule, cancel, or reschedule directly.
Hospitals & Health SystemsThedaCare (7 hospitals, Wisconsin) used Notable to automate outreach to patients with open care gaps.
Hospitals & Health SystemsSouthwest General (Ohio) deployed HOPE, a Notable AI voice assistant, to answer inbound insurance FAQ calls 24/7 during payer contract negotiations.
Hospitals & Health SystemsSouth Shore Orthopedics (Hingham, MA; 15 physicians) deployed an Assort Health voice agent named "Oscar" to answer calls 24/7.
Hospitals & Health SystemsSENTA Partners, an MSO for 15 ENT and allergy practices, uses Assort Health voice AI agents to answer inbound calls and schedule appointments.
Hospitals & Health SystemsReid Health (Indiana) deployed Notable automated pre-visit registration, including the Medicare Secondary Payer Questionnaire.
Hospitals & Health SystemsOviva, a digital health provider for weight-related conditions, uses Salesforce Agentforce trained on its FAQs as first-level patient support.
Hospitals & Health SystemsNorth Kansas City Hospital (Missouri) automated pre-registration and check-in with Notable.
Hospitals & Health SystemsNorth Kansas City Hospital and Meritas Health (Kansas City, Missouri) use Notable's automated scheduling.
Hospitals & Health SystemsNorthern California Retina-Vitreous Associates uses an Assort Health voice agent for about 10,000 monthly calls, roughly a third of which were previously missed.
Hospitals & Health SystemsMUSC Health (16 hospitals, South Carolina) uses Notable's AI platform for registration and intake, referrals and scheduling, and care gap closure.
Hospitals & Health SystemsMontage Health (California) uses Notable for registration and intake, referrals, and care gap closure.
Hospitals & Health SystemsMichigan Orthopedic Surgeons deployed EHR-integrated Assort Health AI agents for phone and web scheduling.
Hospitals & Health SystemsMDCS Dermatology (New York and New Jersey) uses Assort Health voice AI agents for patient calls.
Hospitals & Health SystemsLMH Health (Lawrence, Kansas) deployed a Notable AI agent at its OrthoKansas clinic, where nearly every call had gone to voicemail.
Hospitals & Health SystemsIntermountain Healthcare launched Notable's automated digital registration and intake in four weeks.
Hospitals & Health SystemsGood Shepherd Rehabilitation Network replaced paper reminder cards and staff reminder calls with Notable automated reminders and digital intake.
Hospitals & Health SystemsGillette Children's uses Notable so families can self-schedule at any hour and complete intake digitally.
Hospitals & Health SystemsFort HealthCare (Wisconsin) automated prior authorizations for its ambulatory surgery center and digitized registration with Notable.
Hospitals & Health SystemsFamily Practice Associates of Lexington (21 providers, Kentucky) uses an Assort Health AI agent named "Sophie" for phone scheduling, including after hours.
Hospitals & Health SystemsConcord Orthopaedics (New Hampshire; 50+ providers) uses Assort Health inbound and outbound AI agents for calls and referrals.
Hospitals & Health SystemsCommonSpirit Health ran automated multi-touch Medicare Annual Wellness Visit outreach and scheduling with Notable across California, Arizona, and Nevada markets.
Hospitals & Health SystemsChesapeake Health Care, a Maryland FQHC with 150+ providers, uses Assort Health voice agents for inbound calls after 25% of calls were dropped.
Hospitals & Health SystemsCatholic Health deployed Notable voice AI for MyChart support calls that had relied on outsourced live agents.
Hospitals & Health SystemsBoston Bone & Joint Institute (41 providers) uses Assort Health AI agents for inbound calls and automated outbound rescheduling.
Hospitals & Health SystemsBarrington Orthopedic Specialists (26 providers, four Chicago-area sites) integrated an Assort Health voice agent into its EMR to answer scheduling calls.
Hospitals & Health SystemsAustin Regional Clinic (33 locations, Texas) deployed Notable intelligent intake to automate registration and reduce inaccurate registration data that drives denials.
Hospitals & Health SystemsAugusta Health (Virginia; MEDITECH EHR) uses Notable automated digital intake across four hospital service lines.
Hospitals & Health SystemsAnnapolis Internal Medicine (Maryland) uses an Assort Health voice agent for scheduling calls.
Hospitals & Health SystemsHackensack Meridian Health has developed a nurse AI agent that sifts large amounts of data and offers next-best-action recommendations, plus an agent that assists with post-operative calls to patients, built with Google Cloud.
Hospitals & Health SystemsSutter Health (25 hospitals, 3.5 million patients) is working with Sierra on AI agents for patient engagement.
Pharma, Biotech & Life SciencesInfinitus says its voice AI agents completed over 60,000 benefit-verification and prior-authorization follow-up tasks for an unnamed leading specialty pharmacy in the first half of 2025, with each verification call freeing an average of 29 minutes of staff time.
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