Gillette Children's uses Notable so families can self-schedule at any hour and complete intake digitally. Notable reports 118 staff hours saved per week, about 99% satisfaction with intake and 95% with scheduling, and 700 RN minutes a month saved by one pre-procedure form.
Reported outcomes
Outcomes are reported exactly as stated by the source; we have not independently audited them.
How it works
- Families book appointments digitally with no staff intervention.
- Automated intake and pre-procedure forms.
Risks & compliance
- PHI handling (HIPAA); EHR write access
- Escalation rules needed for clinically urgent requests
- Vendor-published results; not independently audited
Healthcare cases cover operational and commercial workflows. Nothing here is medical advice or a claim about a device's or drug's efficacy.
Tools mentioned & how to build it
Disclosure: Some links may earn us a commission; it never affects grades. Tools are listed by fit to this case, never by payment.
Tools mentioned
- Notable (Notable)
AI agents for intake, scheduling, prior auth and care-gap outreach.
Build a version yourself
Sources
“Ultimately, automating intake has saved Gillette 118 hours per week.”Gillette Children's
Grade rationale: Named organization with a quantified outcome from the vendor or the organization itself (self-reported). Automated check on Oct 17, 2026: 1/1 quotes and 3/3 outcome claims matched the source. Compiled by the Agent Casefile research desk (AI-assisted; see methodology). Spot an error? Request a correction.
