# How did Austin Regional Clinic automate patient registration?

> Austin Regional Clinic (33 locations, Texas) deployed Notable intelligent intake to automate registration and reduce inaccurate registration data that drives denials. Notable reports 78% touchless registrations.

- **Evidence grade:** B — Named organization with a quantified outcome, from the vendor or the organization's own announcement.
- **Organization:** Austin Regional Clinic (physician-owned multispecialty clinic)
- **Industry:** Hospitals & Health Systems — Multispecialty clinic
- **Roles:** Patient Access & Outreach, Revenue Cycle & Prior Auth
- **Tools:** Intelligent Intake (Notable)
- **Status:** production · **Agent pattern:** workflow-agent · **Autonomy:** 2/4
- **Last verified:** 2026-10-17

## Reported outcomes
- touchless registrations: 78% [1] (self-reported)

## How it works
1. Patients complete digital registration before visits.
2. Automation enters data into EHR work queues the way staff would.
3. Aims to reduce registration errors and denials.

## Risks & compliance
- Automation writes into the EHR; errors propagate to registration and billing
- PHI handling (HIPAA)
- Vendor-published results; not independently audited

## Sources
1. Notable, "Austin Regional Clinic improves revenue cycle management by decreasing denials" (undated; accessed 2026-10-17) <https://www.notablehealth.com/customer-stories/austin-regional-clinic-powers-78-touchless-registrations>
   > "How the multispeciality clinic deployed Notable to redefine the registration process and vastly reduce inaccurate patient registration data."

Canonical: https://agentcasefile.com/cases/austin-regional-clinic-notable-touchless-registration/ · License: CC BY 4.0 (summary) · Source: Agent Casefile