{
  "id": "uc_2026_000052",
  "slug": "fort-healthcare-notable-prior-authorization",
  "title": "How did Fort HealthCare automate prior authorizations for its surgery center?",
  "answer": "Fort HealthCare (Wisconsin) automated prior authorizations for its ambulatory surgery center and digitized registration with Notable. Notable reports a 91% prior authorization success rate, a 74% digital registration completion rate, and a more than 5% reduction in cancellations.",
  "industry": "healthcare-providers",
  "sub_industry": "Community health system (ambulatory surgery center)",
  "roles": [
    "revenue-cycle",
    "patient-access"
  ],
  "function": "operations",
  "tasks": [
    "prior-authorization",
    "registration-intake"
  ],
  "agent_pattern": "workflow-agent",
  "autonomy_level": 2,
  "tools": [
    {
      "name": "Prior authorization and intake automation",
      "vendor": "Notable",
      "url": null,
      "affiliate": false
    }
  ],
  "deployment_status": "production",
  "organization": {
    "name": "Fort HealthCare",
    "type": "community health system",
    "named": true
  },
  "outcomes": [
    {
      "metric": "prior authorization success rate",
      "value": "91%",
      "source_ref": 1,
      "self_reported": true
    },
    {
      "metric": "digital registration completion",
      "value": "74%",
      "source_ref": 1,
      "self_reported": true
    },
    {
      "metric": "cancellations",
      "value": "more than 5% reduction",
      "source_ref": 1,
      "self_reported": true
    }
  ],
  "sources": [
    {
      "url": "https://www.notablehealth.com/customer-stories/fort-healthcare-automates-prior-authorizations-with-91-success-rate",
      "publisher": "Notable",
      "title": "Fort HealthCare automates prior authorizations with 91% success rate",
      "published": null,
      "type": "vendor-customer-story",
      "quote": "By digitizing and automating the registration process with Notable, Fort HealthCare has seen more patients successfully complete their registration, reporting a 74% digital completion rate.",
      "independent": false,
      "accessed": "2026-10-17",
      "ref": 1
    }
  ],
  "how_it_works": [
    "Automation submits and tracks prior authorizations for surgery center cases.",
    "Digital registration completed by patients before visits."
  ],
  "risks_compliance": [
    "PHI handling (HIPAA); EHR write access",
    "Escalation rules needed for clinically urgent requests",
    "Vendor-published results; not independently audited"
  ],
  "medtech_relevance": "Ambulatory surgery center prior auth directly gates elective orthopedic and device procedures.",
  "notes": [],
  "models": [],
  "integrations": [],
  "related": [],
  "first_seen": "2026-10-17",
  "last_verified": "2026-10-17",
  "sponsored": false,
  "license": "CC BY 4.0 (summary text); quotes and sources belong to their owners",
  "evidence_grade": "B",
  "grade_rationale": "Named organization with a quantified outcome from the vendor or the organization itself (self-reported).",
  "verification": {
    "checked": "2026-10-17",
    "checker": "pipeline.verify (quote match + outcome-number match)",
    "methods": [
      "auto:fetch"
    ],
    "quotes_matched": 1,
    "quotes_total": 1,
    "claims_matched": 3,
    "claims_total": 3,
    "passed": true
  },
  "url": "https://agentcasefile.com/cases/fort-healthcare-notable-prior-authorization/",
  "industry_label": "Hospitals & Health Systems",
  "role_labels": [
    "Revenue Cycle & Prior Auth",
    "Patient Access & Outreach"
  ],
  "vertical": "healthcare"
}